Career Ads Title:
Storage Manager

Post Date
10/9/2025

Expiration Date
1/7/2026

Details:
An RV storage lot manager oversees the daily operations of a facility that stores recreational vehicles. The role is a blend of customer service, sales, administrative duties, and property maintenance. A manager is responsible for ensuring the lot is secure, clean, and profitable, and that all customer and company needs are met.

Qualifications:
Key qualifications and skills
Experience: Previous experience in a storage facility, property management, retail sales, or hospitality is often required.
Customer service: Strong interpersonal and communication skills are essential for building rapport with customers and resolving issues effectively.
Sales and marketing: The ability to promote storage options, identify customer needs, and drive occupancy is crucial for success.
Technical proficiency: Knowledge of property management software, billing platforms, and security systems is often required.
Independence: Many RV lot managers work with limited supervision and must be able to make decisions and take ownership of the facility's success.
Organizational skills: Strong attention to detail and the ability to manage multiple tasks, from record-keeping to facility inspections, is critical.
Physical stamina: The role may require prolonged periods of standing, walking, and performing light physical duties in various weather conditions.
Valid driver's license: Reliable transportation is necessary, and a clean driving record may be required.

Comments:
Primary duties and responsibilities
Customer service and sales
Customer relations: Act as the main point of contact for new and existing customers via phone, email, and in-person visits.
Leasing: Explain storage options and rental agreements to potential customers, answer questions, and assist with the move-in process.
Payment collection: Handle all customer payments, including processing credit cards, cash, and checks, and post payments accurately in the system.
Issue resolution: Promptly and effectively address any customer concerns or complaints.
Operations and administration
Record-keeping: Maintain accurate and up-to-date customer records, including contracts, payment histories, and contact information.
Reporting: Prepare and submit reports to upper management regarding occupancy rates, financial performance, and marketing efforts.
Collections: Monitor delinquent accounts and contact tenants to resolve overdue payments.
Marketing: Implement marketing strategies and conduct local outreach to attract new business and maximize occupancy.
Budget management: Manage the lot's budget, track expenses, and forecast revenue to ensure profitability.
Property maintenance and security
Security: Enforce security protocols, monitor surveillance cameras, and perform daily lock checks and inspections.
Facility upkeep: Perform or coordinate light maintenance and cleaning tasks to ensure the office, restrooms, and grounds are clean and presentable.
Lot maintenance: Ensure all RV and boat storage spaces are clean, accessible, and free of debris.
Safety: Conduct regular safety inspections and ensure all protocols and regulations are followed.

Employer:
Holly Acres
Contact:
Rufino Cruz

Address:
13270 Minnieville Rd
Woodbridge va 22192

Work Phone:
5715990984

Email:
rcruz@hollyacres.com

Website:
13270 Minnieville Rd

Mobile Number:
5715990984